Terms of service

Terms & Conditions – SAZELIH

Last updated: February 18, 2026

This website is operated by SAZELIH. By visiting this webshop and/or purchasing from us, you agree to be bound by the following terms and conditions.

1. Company Information

Trade name: SAZELIH

Owner: Denise Elizabeth Ramirez Panduro

Registered address: Rachelsmolen 6, 5612 MB Eindhoven, Netherlands

Phone number: +31 6 15677163

Email: hello@sazelih.com

Chamber of Commerce (KvK) number: 99599570

VAT number: NL005397786B24

SAZELIH is a sole proprietorship registered in the Netherlands.

2. Applicability

These Terms & Conditions apply to all offers, orders, and agreements made through the SAZELIH webshop.

By placing an order, you confirm that you agree to these Terms & Conditions.

3. Product Information

We strive to display product descriptions, images, and prices as accurately as possible.

Minor variations in color, size, or appearance may occur and do not entitle the customer to cancellation or compensation.

4. Prices and Payment

All prices are displayed in euros (EUR) and include VAT unless stated otherwise.

Payment must be completed using one of the available payment methods during checkout.

Orders will only be processed once payment has been successfully received.

5. Delivery

Orders will be shipped to the address provided by the customer.

We aim to process and ship orders promptly; however, exact delivery times cannot be guaranteed.

Delays do not entitle the customer to compensation.

6. Right of Withdrawal

Consumers within the European Union have the right to cancel their order within 14 days of receiving the product, without providing a reason.

The conditions for exercising this right are described in our Refund Policy.

7. Returns and Refunds

For detailed information about returns, refunds, and exceptions, please refer to our Refund Policy.

8. Liability

SAZELIH is not liable for indirect damages, consequential damages, or damages resulting from improper use of products.

Liability is limited in all cases to the value of the relevant order.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of SAZELIH and may not be copied, reproduced, or distributed without prior written permission.